Refund Policy

---

Safe Package Guarantee

At DeliveryChixx, we prioritize the safety of your shipments. In the rare event that an item is lost or damaged in transit, you are protected under our Safe Package Guarantee.

• Declared Value Requirement: To ensure full coverage, you must declare your item’s value and purchase Declared Value coverage when placing your order. If you do not declare a value at checkout, your maximum reimbursement is strictly limited to $100.

• Valuation Criteria: Reimbursements are calculated based on the lowest of the item's actual value, replacement cost, or repair cost.

• Coverage Exclusions: Certain items are excluded from standard coverage—including fragile goods, perishables, and high-value items—unless a specific value is formally declared and approved at the time of transaction.

• Filing Window: Any loss or damage must be reported within 30 days of the scheduled delivery date to qualify for reimbursement.

• How to File a Claim: To initiate a claim, please email Refundinquiry@deliverychixx.com or call us at (515) 412-9070. Please have your order details and photos/evidence of any damage ready.

Learn more at https://deliverychixx.com/refund-policy